Privacy policy

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1. Youth Justice Resource Hub Privacy Policy

The Youth Justice Board (‘We’) are committed to protecting and respecting the privacy of the user of this Site (‘You’) (‘the parties’).

This policy (together with Our terms of use and any other documents referred to in it) sets out how any personal data We collect from You, or that You provide to Us, will be processed by Us.

Please read the following carefully to understand Our views and practices regarding Your personal data and how We will treat it. By visiting https://yjresourcehub.uk/ (the ‘Site’) You are accepting and consenting to the practices set out in this policy.

 

2. Your information

The Youth Justice Board (‘We’) (‘Us’) are committed to protecting and respecting the privacy of the user of this Site (‘You’) (‘the parties’).

This policy (together with Our terms of use and any other documents referred to in it) sets out how any personal data We collect from You, or that You provide to Us, will be processed by Us.

Please read the following carefully to understand Our views and practices regarding Your personal data and how We will treat it. By visiting http://www.YJResourcehub.uk (the ‘Site’) You are accepting and consenting to the practices set out in this policy.

In accordance with current data protection legislation (the Act) the data controller is the Youth Justice Board at 102 Petty France, London, SW1H 9J.

We collect certain information or data about You when You use this Site:

  • Information You give Us: this can include information You provide about Yourself when

You register to use Our Site,

participate in the Youth Justice Resource Hub Question and Answer Forum (‘the Forum’),

fill in forms on Our Site

correspond with Us by phone, e-mail or otherwise, to send in questions, queries or feedback.

 

This may include the information You give us about Your name, address, e-mail address and phone number, personal description and photograph;

  • Information We collect about You: with regard to each of Your visits to Our Site We many automatically collect the following information:

Technical information such as Your IP address, Your login information, time zone setting, details of which version of web browser You use, browser plug-in types and versions, operating system and platform; and

Information about Your visit including the full Uniform Resource Locators (URL) clickstream to, through and from Our Site (including date and time); what You viewed or searched and information on how You use the site (using cookies and page tagging techniques to help Us improve the website)

When You have logged into the password protected area of the site, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call Our customer service number.

  • Information We receive from other sources: We may receive information about You if You use any of the other websites We operate or the other services We provide. We work closely with third parties (including, for example, analytics providers and search information providers) and may receive information about You from them,
  • We collect Your information to

respond to any feedback You send Us, if You have asked us to

improve the site by monitoring how You use it

 

3. Cookies

Our Site uses cookies to distinguish You from other users of Our Site. This helps Us to provide You with a good experience when You browse Our Site and also allows Us to improve Our Site. For detailed information on the cookies We use and the purposes for which We use them see Our cookie policy.

 

4. Uses made of the information

We use the information held about You in the following ways:

  • Information You give to Us: We will use this information:

To carry out Our obligations arising from any contracts entered into between You and Us and to provide You with the information and services that You request from Us;

to notify You about changes to Our service;

to ensure that the content from Our Site is presented in the most effective manner for You and Your computer.

  • Information We collect about You: We will use this information:

To administer Our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

to improve Our Site to ensure that the content is presented in the most effective manner for You and Your computer;

to allow You to participate in the interactive features of Our service, such as the Forum;

as part of Our site safe and secure; and

to make suggestions and recommendations to You and other users of Our Site about services that may interest You or them,

  • Information We receive from other sources: We may combine this information with the information You give to Us and information We collect about You. We may use this information and combined information for the purposes set out above, depending on the type of information We receive.

 

5. Where your data is stored?

Your data is stored secure servers by our hosting organisations Civica Ltd. which is based in the UK. By submitting Your personal data, You agree to this data storage.

 

6. How long is your data stored?

Your data is stored for the period permissible by the applicable legislation and regulation. The retention of data is reviewed every 2 years.

 

7. Keeping your data secure

Transmitting information over the internet is generally not completely secure. Although We will do our best to protect Your personal data, We cannot guarantee the security of Your data transmitted to Our Site. Any data You transmit is at Your own risk. We have procedures and security features in place to try and keep Your data secure once We receive it. We will not share Your information with any other organisations for marketing, market research or commercial purposes, and We do not pass on Your details to other websites.

Where We have given You (or where You have chosen) a password which enables You to access certain parts of Our Site, You are responsible for keeping this password confidential. We ask You not to share this password with anyone.

 

8. Disclosing your information

We may pass on Your personal information to third parties if We are under a duty to disclose or share Your personal data in order to comply with any legal obligation, in order to enforce or apply our terms of use and other agreements and/or to protect the rights, property, or safety of the Youth Justice Board, or others. This includes exchanging information with other government departments for legal reasons.

 

9. Your rights

You can find out what information We hold about You, and ask Us not to use any of the information We collect. You have the right to ask Us not to process Your personal data for marketing purposes. We will usually inform You (before collecting Your data) if We intend to use Your data for such purposes or if We intend to disclose Your information to any third party for such purposes. You can exercise Your right to prevent such processing by checking certain boxes on the forms We use to collect Your data. You can also exercise the right at any time by contacting Us via the Contact Us form provided on the site.

 

10. Access to information

The Act gives You the right to access information held about You. Your right of access can be exercised in accordance with the Act.

 

11. Links to other websites

The Youth Justice Resource Hub contains links to and from other websites. This privacy policy only applies to this website, and does not cover other government services and transactions We link to. If You follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before You submit any personal data to these websites.

 

12. Following a link to the Youth Justice Resource Hub from another website

If You come to the Youth Justice Resource Hub from another website, We may receive personal information about You from the other website. You should read the privacy policy of the website You came from to find out more about this.

 

13. Changes to our privacy policy

Any changes We may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to You by e-mail. Please check back frequently to see for any updates or changes to our privacy policy.

 

14. Contact

If you have any questions about this privacy policy, please get in touch with us via the Contact Us form provided on the site.

Last updated: 1 May 2018

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