- To demonstrate an ongoing evaluation and review of training delivery, and content which informs further planning for any subsequent courses.
To make sure an ongoing evaluation of training delivery and content, a four-stage training development model is used. Stage one requires a training needs analysis to be conducted with commissioners, identifying the required outcomes, learners’ current level of knowledge and individual learning needs. This process allows the training design to be tailored to meet both organisational and individual needs. As part of the training cycle, measuring success activities are carried out after each course. This includes trainer self-assessment, learner evaluation and commissioner feedback.
Evaluation data and trainers’ notes feed in to the four-stage training development cycle. Feedback collated from learners is reviewed and analysed in order to identify common themes and areas for improvements designed to meet learners’ needs. Discussions with commissioners post-training provides feedback on how well learning outcomes were met, and enables any further training needs to be established (starting the cycle again).
This tool has been used to evidence several criteria for the Training Provider Quality Mark (TPQM) as it provides a framework to record how decision-making around the design, delivery and continuous improvement of learning activities/programmes is informed by reflections from and discussions between facilitators, learners and commissioners.
|YOT:||Norfolk Youth Offending Service|